Shipping policy

Effective Date: October 17, 2026

Gfiltershop provides free standard shipping on all orders within the United States, with no minimum purchase requirement. This policy explains our shipping destinations, order processing, delivery estimates, tracking, and support for shipping-related concerns.

1. Shipping Locations

We ship to all 50 U.S. states, including Alaska and Hawaii.

Our shipping services are available within the United States only. International shipping is not offered.

2. Order Processing

Orders are prepared for shipment within 1–3 business days after payment confirmation.

  • Order Cut-off Time: 6:00 PM Mountain Time (MT).

  • Business Days: Monday through Friday, excluding U.S. public holidays.

  • Orders placed after the cut-off begin processing on the next business day.

  • Orders are not processed on weekends or U.S. public holidays.

Processing time is the period required to prepare an order before it is shipped.

3. Shipping Charges

Standard shipping is free on all orders across all 50 U.S. states, including Alaska and Hawaii.

  • Standard Shipping Fee: $0.00 USD

  • Minimum Order Value: None

  • Shipping Coverage: All 50 U.S. states

  • Shipping Method: Standard shipping

Free standard shipping applies regardless of the order amount.

4. Estimated Delivery Time

Our standard shipping estimates are:

Delivery Stage Estimated Time
Order Processing 1–3 business days
Shipping Transit 3–4 business days
Total Estimated Delivery 4–7 business days

The total estimated delivery time includes processing and shipping transit, calculated from payment confirmation and the applicable order cut-off.

These are estimated delivery times, not guaranteed arrival dates. Weather conditions, U.S. public holidays, carrier disruptions, and address-related issues may affect delivery.

5. Shipping Carriers

Gfiltershop uses the following carriers for standard deliveries:

  • USPS

  • UPS

  • FedEx

Carrier selection depends on the shipment and delivery destination.

6. Order Tracking

Once your order ships, we will send a shipping confirmation email with your tracking number.

Tracking updates may take time to appear after the carrier's initial package scan.

If you need help locating your tracking information, contact support@gfiltershop.com.

7. Shipping Address Changes

Please review your delivery address carefully before completing your purchase.

If you need to correct an address, contact support@gfiltershop.com as soon as possible with your order number and the updated address.

Address changes can be accommodated before processing or shipment begins. Once processing has started or the order has shipped, an address change cannot be guaranteed.

8. Delayed, Lost, or Undelivered Packages

If your package is delayed, appears lost, or has not arrived despite a delivery notification, contact Gfiltershop with your order number and tracking details.

Our team will review the shipment, coordinate with the carrier where necessary, and provide the appropriate resolution, including a replacement or refund when warranted.

Gfiltershop remains your point of contact for delivery-related concerns.

9. Damaged, Defective, Incorrect, or Incomplete Deliveries

If your order arrives damaged, defective, incorrect, or with missing components, please contact us within 7 business days of delivery.

Provide:

  • Your order number.

  • A brief description of the issue.

  • Clear photos or videos showing the problem, where helpful.

  • Packaging photos, if relevant.

Please handle fragile home décor, including mirrors and ceramic items, carefully during unpacking.

Our team will review the issue and provide resolution instructions.

Eligible returns, replacements, and exchanges are handled under our Refund & Return Policy, including free return shipping and prepaid return labels.

The reporting period does not limit rights or remedies available under applicable law.

10. Returns and Cancellations

Gfiltershop provides a 30-calendar-day return window after delivery for eligible items.

Please review our Refund & Return Policy for return eligibility, exchanges, refund processing, and return instructions.

Order cancellation requests must be submitted within 24 calendar hours of order placement and before processing begins. Please review our Order Cancellation Policy for complete instructions and applicable legal rights.

11. Contact Information

For questions about shipping, tracking, delivery issues, or address corrections, contact:

Gfiltershop

Email: support@gfiltershop.com

Phone: +1 (575) 378-3873

Business Address:
1209 Mountain Road Pl NE, STE N
Albuquerque, NM 87110
United States

Website: https://www.gfiltershop.com

Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT)

Live Chat: Available on our website

Contact Form: Available on our website

Response Time: Within 24 business hours